Workflow: Alfred and DMCA predefs at Automattic

In November 2014, my pal and colleague, Clicky Steve, posted at Transparency Report for Automattic, “Open Sourcing Our DMCA Process“:

[…] we are pleased to announce that today we are open sourcing our DMCA process docs on GitHub – under the Creative Commons Attribution-ShareAlike 3.0 license.

[…] there is also a comprehensive set of detailed ‘predefined replies’ that we use when corresponding with both users and complainants in specific situations.

For awhile, I had these saved as Snippets in Alfred, which meant I couldn’t easily share those with my team.

So, I made an Alfred workflow with the DMCA snippets I use most frequently:

screen shot a8c dmca predefs.png

When using the predefined reply To User → Processed Notice, we’re working with two browser tabs because we create a new ticket to the site owner.

After I confirm the notice is valid and process the takedown request, I do the following:

  1. Copy the text of the DMCA notice from the complainant, then press Control–Tab to switch to the new ticket in the other browser tab.
  2. Clicking in the body of the message, I summon Alfred ( ⌘–Spacebar ), enter the keyword dmca.b.proc, then press Enter.

How’d I save time?

  • Since I have the {clipboard} dynamic placeholder (Alfred) inserted where the complainant’s notice needs to be pasted, it saves me the motion of another copy-paste. Estimate: 5 seconds.
  • I don’t have to navigate through our ticket system snippets by trackpad. Estimate: 5 seconds.

Save ten seconds per notice — I’ll take it!

Assuming I don’t have any blockers for uploading the Alfred workflow to Automattic, I’ll work on sharing it in the near future.🙂

Published by

Bryan Villarin

Bryan is a Happiness Engineer at Automattic. He's also a photographer, card magician, and cat whisperer. (Thanks to my friend and colleague Steve Blythe for the sweet photo!)

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